Tashinam Terms & Conditions
Last Updated: January 20, 2025
1. Introduction
Welcome to Tashinam (referred to as “we,” “us,” “our,” or “Tashinam”). These Terms & Conditions (“Terms”) govern your access to and use of our websites, mobile sites, and any related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
2. Purchases
2.1. Ordering and Payment
When you make a purchase through our Service, you may be asked to provide information including, but not limited to, your credit card number, its expiration date, billing address, and shipping details. You represent and warrant that:
- You have the legal right to use any payment method(s) provided in connection with any purchase.
- The information you supply is truthful, accurate, and complete.
2.2. Third-Party Payment Processors
We may use third-party service providers to handle payments and related transactions. By submitting your payment information, you grant us the right to share this information with these third parties, subject to our Privacy Policy (link to your Privacy Policy).
2.3. Order Refusal or Cancellation
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in pricing or product descriptions, or if fraudulent or unauthorized activity is suspected.
3. Shipping and Delivery
3.1. Free Worldwide Shipping
We proudly offer free worldwide shipping from Japan on all orders. Delivery times may vary based on destination and shipping method. Estimated shipping timelines will be provided at checkout, but we cannot guarantee specific arrival dates.
3.2. Tracking Information
Once your order is shipped, you will receive a confirmation email containing tracking details so you can monitor the delivery status of your package.
3.3. Customs and Import Taxes
International shipments may be subject to customs, duties, or import fees. Any additional charges must be borne by the recipient. We are not responsible for delays caused by customs clearance processes.
4. Product Availability, Errors, and Inaccuracies
4.1. Ongoing Updates
We continually update and revise product offerings on the Service. Despite our best efforts, the information provided may occasionally be incomplete, out of date, or inaccurate.
4.2. Right to Modify
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. This may include adjusting prices, product descriptions, or availability.
5. Accounts
5.1. Account Creation
By creating an account, you guarantee that you are 18 years of age or older and that the information you provide is accurate, complete, and up to date.
5.2. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you become aware of any unauthorized use of your account, please contact us immediately.
5.3. Account Termination
We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, if we suspect fraudulent activity, illegal use, or breach of these Terms.
6. Returns and Refunds
6.1. Return Policy
If you wish to return a product, please review our Return & Refund Policy (link) for detailed instructions on how to initiate a return. Products must be returned in their original condition, and proof of purchase may be required.
6.2. Refund Processing
Once we receive the returned product and confirm that it meets our return criteria, we will process the refund to your original payment method. Refund processing times may vary depending on your bank or payment provider.
7. Intellectual Property
All content, features, and functionality on the Service—including text, graphics, logos, images, and software—are the exclusive property of Tashinam and its licensors, protected by intellectual property laws both in Japan and internationally. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Links to Third-Party Websites
Our Service may include links to websites or services operated by third parties. We have no control over these external sites and are not responsible for their content or practices. We encourage you to review the terms and privacy policies of any third-party sites you visit.
9. Limitation of Liability
To the fullest extent permitted by law, Tashinam and its affiliates, officers, employees, agents, or licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, resulting from (i) your use or inability to use the Service; (ii) unauthorized access to your data; or (iii) any other matter related to the Service.
10. Disclaimer of Warranties
Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or harmful components.
11. Indemnification
You agree to defend, indemnify, and hold harmless Tashinam, its subsidiaries, affiliates, and their respective directors, employees, and agents from and against any claims, damages, liabilities, or expenses arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party right.
12. Governing Law
These Terms and any disputes arising from or related to the Service shall be governed by and construed in accordance with the laws of [Your Country/Region], without regard to conflict of law provisions.
13. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [15] days’ notice before the new Terms take effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Terms.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: info@tashinam.com
By using our Service, you acknowledge that you have read, understood, and agree to these Terms & Conditions.