KANZEN Series is here

Whetstones are here

For other products, please see the FAQ at the bottom of each product page.

Tashinam does not accept any cancellations after a pre-order or order has been placed.

For pre-order products, manufacturing preparations begin once your order is confirmed.

Our entire team prepares each order with the greatest care so that we can deliver a product you will be satisfied with, and we appreciate your kind understanding.

Because shipping preparations begin immediately after an order is received, our system cannot apply coupons after purchase.

We appreciate your kind understanding.

This is possible before shipment. Please contact us as soon as possible via the inquiry form below.
Inquiry form

You can change the quantity of items on the cart page below.

Cart page

Shipping information emails and order confirmation emails are sent to all customers. However, if the email address registered at the time of ordering contains an error, our emails may not reach you.

Please also check your spam folder, and if you cannot find our email, contact us via the inquiry form with an email address that can receive messages from “info@tashinam.com”.

You can check it on the order status page below.

Order status page

You will need the email address registered when you placed your order, so please have it ready.

We ship to selected countries overseas.

International shipping costs a flat ¥4,000.

Please note that shipping conditions may vary depending on the product and the destination country or region, due to changes in each country's regulations.

If you have any questions or concerns, please contact us via the inquiry form before placing your order.

We currently ship to the following countries and regions. (Shipping may not be available in some cases even for countries listed below.)

Italy, Australia, Austria, the Netherlands, Canada, Singapore, Switzerland, Spain, Germany, Norway, Finland, France, Belgium, Iceland, Ireland, the United States, Taiwan, and South Korea

Tashinam's product prices and shipping fees do not include customs duties, import taxes, or VAT.

These charges may apply separately depending on the regulations of the destination country or region, and in such cases they are the customer's responsibility.

For specific amounts and whether they apply, please contact the customs office of your country.

The following payment methods are available.

1. Credit card (JCB, VISA, Mastercard, AMEX) 2. PayPal, PayPay, LINE Pay, Merpay

3. Apple Pay, Google Pay, Shop Pay

If your card cannot be used, please check its expiration date and available credit limit, then contact your card issuer.

* Installment and bonus payments are not available for credit card or Apple Pay payments.

* Payment by bank transfer is not supported.

A. We are sorry, but the payment method cannot be changed after an order is placed.

* Bank transfer and cash on delivery are not supported.

You can issue one yourself from the “[Tashinam] Order Confirmation” email sent after payment.

* If you need a specific recipient name or description, please let us know the following via the inquiry form:
- Order number
- Recipient name
- Description (e.g., kitchenware)

To unsubscribe, please use the “unsubscribe” link at the bottom of the email.

* If you cannot unsubscribe via the link, please contact us via the inquiry form with your registered email address.

1. Order the Resharpening Service on the official Tashinam website
Within 3–5 business days, we will deliver a return kit to your home.

2. Drop it in a mailbox
Simply pack your knife in the dedicated return kit and drop it in a mailbox (within one week of the kit's arrival). Shipping is free.

3. Delivered back to your home
Your KANZEN Knife, carefully resharpened by artisans in Seki, is returned to your home with its like-new edge restored. Return shipping is also free.

* For details, please see the Resharpening Service page